Accesibility statement

1. Introduction and Name of the Public Entity

The Lubelskie Conference Center in Lublin (ul. Artura Grottgera 2, 20-029 Lublin, tel.: +48 81 718 09 00, email: lck@lck.lubelskie.pl) aims to ensure the accessibility of its website in accordance with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities. This accessibility statement applies to the website: https://lck.lubelskie.pl/.

2. Publication and Update Date

Website publication date: November 20, 2024.
Date of the last significant update: December 20, 2024.

3. Contact Details

In case of difficulties with website accessibility, please contact us. The contact person is Agnieszka Kowalczyk, email: agnieszka.kowalczyk@lck.lubelskie.pl. You can also call +48 781 500 487. You can also submit a request for unavailable information or a complaint about insufficient accessibility.

4. Compliance Status

The website is partially compliant with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities.

• PDF, DOC files, etc. – editors try to minimize the use of such files and embed text directly on the website. The separate issue is correct formatting of files to make them accessible (e.g., they should have a tag structure).
• The site contains PDF documents created from poorly prepared Word documents (lacking proper logical structure) or scans of documents. We will try to improve this, and ensure new documents are correctly prepared.
• Users may recognize PDF documents that are unreadable by screen readers using OCR tools.
• Videos lack subtitles for the hearing impaired.
• Interactive elements lack subtitles for the hearing impaired and do not have text labels.

Facilitations on the website www.lck.lubelskie.pl:

The website offers the following facilitations:

• High contrast (contrast background, graphic elements, highlighted navigation elements with a clear focus frame visible when navigating using the keyboard),
• Ability to adjust text size on the page,
• Clear and organized site map,
• Articles and sections contain headings to facilitate keyboard navigation,
• The content of articles and publications is accessible from a hierarchical menu, where each element is an active link to the described menu item, also accessible via keyboard shortcuts,
• The website is adapted to be easily zoomed in via the browser menu.

5. Date of Accessibility Statement Creation and Preparation Method

The statement was created on: November 20, 2024. The statement was last reviewed and updated on: November 20, 2024. The statement was prepared based on a self-assessment conducted by the public entity.

6. Information on the Procedure

In case of issues with website accessibility, please contact us. The contact person is Agnieszka Kowalczyk, agnieszka.kowalczyk@lck.lubelskie.pl. You can also call +48 781 500 487. Requests for unavailable information and requests for accessibility should be submitted in the same way. Everyone has the right to request digital accessibility for the website, mobile application, or any of their elements. One can also request information in alternative formats, such as reading an inaccessible digital document or describing the content of a video without audio description, etc. The request should include:

• The person’s first and last name
• The person’s contact details (e.g., phone number, email address)
• The exact URL of the website where the digital element or content is unavailable
• A description of the problem and how its solution would be most convenient for the Requester

Such requests must be processed promptly, within no more than 7 days. If this is not possible, the public entity will inform the requester when the request will be fulfilled, but no later than 2 months. If accessibility cannot be ensured, the public entity may offer an alternative method of access to the information.

Handling Requests and Complaints Regarding Accessibility:

If the public entity refuses to provide the requested digital accessibility, the requester has the right to file a complaint. Complaints can also be filed if the requester does not agree to the alternative access method proposed by the public entity. Complaints can be sent by mail or email to the management of the institution: • Aleksander Batorski — Director of the Lubelskie Conference Center in Lublin, • Address: ul. Artura Grottgera 2, 20-029 Lublin, • Email: lck@lck.lubelskie.pl. Helpful information can be found on the government portal gov.pl. The requester can also inform the Commissioner for Human Rights and request intervention in their case.

Keyboard Shortcuts

Using keyboard shortcuts facilitates navigating the website. The standard browser keyboard shortcuts are supported on the website. Main keyboard shortcuts for navigating the website: • Tab – move to the next element on the page • Shift + Tab – move to the previous element on the page • PgUp – scroll the page up • PgDn – scroll the page down • Ctrl + “+” – zoom in on the entire page • Ctrl + “-” – zoom out on the entire page • Ctrl + “0” – reset the page size to normal • Home – go to the top of the page

Architectural Accessibility

The Lubelskie Conference Center in Lublin is located at ul. Grottgera 2, 20-029 Lublin. There are two entrances to the LCK building: the main entrance from ul. Grottgera and the side entrance from Al. Racławickie. The main entrance has large, double-winged glass doors, and the reception is located on the left. The building’s communication spaces are free of horizontal and vertical barriers (horizontal communication – corridors on one level, vertical communication – elevators). The LCK provides information on the layout of individual conference rooms visually – informational boards in the atrium, stickers in elevators, and information signs on each floor of the building, as well as information available at the reception desk. The registration desk is located 10 meters directly ahead from the main entrance, and to the left. Three centrally located elevators are available directly in front of the main entrance after crossing the atrium. The elevators are equipped with buttons labeled in Braille and illuminated when the floor button is pressed. The elevators also have an audio system that announces the floor number. In the conference room foyers, there are staircases on both sides of the building, with the beginning and end of the staircase marked by illuminated signs. The LCK secretariat is located on the 5th floor – left side after exiting the elevator and walking 15 meters (the first door on the right). There are toilets for people with disabilities on each floor, located to the right after exiting the elevator. All passageways in the building are threshold-free. A parking space for people with disabilities is located on level -1 of the underground parking lot, with access from the right side of the main building entrance at ul. Grottgera 2. It is recommended that persons with disabilities who wish to use the parking space notify LCK at least one day before their planned visit by calling +48 81 718 09 00. There is also an electric vehicle charging station on level -1 of the underground parking lot. It is recommended that persons with disabilities wishing to use the charging station contact LCK at +48 81 718 09 00 for assistance. The Lubelskie Conference Center has installed a Totupoint audio navigation system for the blind and visually impaired on the ground and first floors. The system requires a mobile app to operate. Instructions on using the system are available at http://www.totupoint.pl/strona.php?nazwa=start

Support for People with Disabilities

Persons interested in interpreter assistance should notify LCK at least 3 working days in advance, specifying the preferred communication method, except in emergency situations. Please contact: 1. by phone at +48 81 718 09 00 2. by email at lck@lck.lubelskie.pl LCK does not provide the option of using a portable induction loop. The building and all its rooms are accessible to service dogs and guide dogs. If a client cannot reach the LCK office, a staff member can come down to the ground floor to assist the client in a convenient manner. The Lubelskie Conference Center does not employ a permanent sign language interpreter.

Additional Information

The Lubelskie Conference Center does not have a mobile application.